Last Updated: February 1, 2026
At Seabreeze Funeral Services, LLC, we are committed to providing the highest quality products and services to families during their time of need. We understand the sensitive nature of funeral arrangements and strive to ensure complete satisfaction with all aspects of our services.
Before Services Are Rendered: If you need to cancel or modify funeral services before they have been performed, please contact us immediately at +1 (305) 497-1180. We will work with you to adjust arrangements and provide a refund for any services not yet rendered, minus any non-refundable deposits or costs already incurred.
After Services Are Rendered: Once funeral or cremation services have been completed, refunds cannot be issued as the services have been performed. However, if you have concerns about the quality of services provided, please contact us immediately so we can address your concerns.
Caskets and Urns: Due to the personalized nature of funeral merchandise, caskets and urns that have been used or personalized cannot be returned. If merchandise is defective or damaged upon delivery, please notify us within 24 hours, and we will arrange for a replacement at no additional cost.
Unused Merchandise: Unopened and unused merchandise may be returned within 30 days of purchase for a full refund, provided the items are in their original condition and packaging.
Memorial Products: Personalized memorial products such as custom-engraved items, memorial cards, or photo tributes cannot be returned once production has begun.
Pre-need funeral arrangements and pre-paid funeral plans are subject to specific terms and conditions outlined in your contract. Cancellation and refund policies for pre-need arrangements are governed by Florida state law and the terms of your specific agreement.
If you wish to cancel a pre-need arrangement, please contact us in writing. Refunds will be processed in accordance with Florida statutes and your contract terms, which may include administrative fees or penalties as specified in your agreement.
Approved refunds will be processed within 14 business days of approval. Refunds will be issued to the original method of payment. If payment was made by check or cash, a refund check will be mailed to the address on file.
If you have any concerns about our services or products, we encourage you to contact us directly. We are committed to resolving any issues promptly and professionally. Our goal is to ensure that every family we serve feels supported and satisfied with the care we provide.
For questions about our return policy or to initiate a return or cancellation, please contact us:
Seabreeze Funeral Services, LLC
3600 Third Street South
Jacksonville Beach, FL 32250
Phone: +1 (305) 497-1180
Seabreeze Funeral Services, LLC reserves the right to modify this return policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.