Privacy and Confidentiality Policy

Our Commitment to Privacy

At Seabreeze Funeral Services, LLC, we understand the sensitive and personal nature of the information entrusted to us. We are committed to protecting your privacy and maintaining the confidentiality of all personal information shared with us during your time of need.

This Privacy and Confidentiality Policy explains how we collect, use, protect, and share information about you and your loved ones when you use our services or visit our website.

Information We Collect

Personal Information: When you arrange funeral services with us, we collect personal information including names, addresses, phone numbers, email addresses, dates of birth, Social Security numbers, and other identifying information necessary to provide our services and comply with legal requirements.

Medical Information: We may collect limited medical information required for death certificates and cremation authorizations, as mandated by state and federal law.

Financial Information: We collect payment information necessary to process transactions for our services and products.

Website Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide funeral, cremation, and memorial services
• To prepare and file death certificates and other required legal documents
• To process payments and maintain financial records
• To communicate with you about services and arrangements
• To comply with legal and regulatory requirements
• To improve our services and customer experience
• To send you information about our services, with your consent

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing services, such as crematoriums, cemeteries, florists, and payment processors. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information when required by law, such as to government agencies, vital statistics offices, or in response to legal process.
• With Your Consent: We may share information with family members, clergy, or others you designate to be involved in funeral arrangements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical records in locked facilities
• Encryption of electronic data and secure transmission protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments and employee training
• Secure disposal of records when no longer needed

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, and professional obligations. Funeral service records are typically retained for a minimum of seven years, or longer as required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your information, subject to legal retention requirements.
• Opt-Out: You may opt out of receiving marketing communications from us at any time.
• Restrict Processing: You may request that we limit how we use your information.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy and Confidentiality Policy or wish to exercise your privacy rights, please contact us:

Compliance

Seabreeze Funeral Services, LLC complies with all applicable federal and state privacy laws, including the Florida Information Protection Act and other relevant regulations governing the funeral service industry.